Terms & Conditions


For Delievery and Returns Information please click here

Prices and Tax

Prices shown for goods on this site exclude postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay includes VAT at the prevailing rate for all deliveries within the European Union. For deliveries outside the EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties and local tax payable on receipt of the goods. You will be liable for these duties.


Solution Graphics

Distance Selling

We comply with the Consumer Protection (Distance Selling) Regulations 2000 (as amended). These regulations give consumers a right to:

  • Receive clear information about the supplier, the goods and the sale before deciding to buy - this information is contained within this website
  • Confirmation of this information in writing - confirmation of the sale are emailed on receipt of the order
  • A cancellation period of 7 working days in which to withdraw from the contract
  • Protection from payment card fraud

Conclusion of a Contract

This website and the prices shown constitute an invitation to treat and not an offer capable of acceptance. At all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made. Berlei reserves the right to cancel any order at its discretion and at any time before the point of dispatch, including for technical reasons.

Stock Availability

Whilst every effort will be made to ensure that all items shown are in stock, we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.

Changes to Your Order

We aim to dispatch all internet orders by the next working day which means that amendments to your details can only be made before 5pm on the same working day. Please note that we can only make changes to address and sizing information or cancel an order in its entirety. Please note that we will not be able to amend orders that are made after 5pm during the week or over the weekend.

Gift Cards

  1. Gift cards are not cheque guarantee, credit or charge cards.
  2. Gift cards may not be exchanged for cash or vouchers.
  3. Gift cards are single use only and are redeemable as full payment for merchandise on www.gossard.com only and cannot be used in conjunction with any other offer. Gift cards may be exchanged for goods of a higher price than the face value of the card on payment of the balance. No change will be given for spends below the value of the card and any balance not utilised during the initial transaction will be forfeit.
  4. After the stated expiry date, the gift card will expire and the stated value will be forfeit.
  5. Gossard cannot be held liable for gift cards which are subsequently lost, stolen or damaged.
  6. Gift cards can be returned under the normal returns policy provided that they have not been used and are returned in a new and undamaged condition.
  7. Please note that the purchase of gift cards and the redemption of gift cards are subject to the sites normal postage charges.
  8. Gossard reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so. Reasonable notice of such changes will be given where possible.

Colours

The actual colour of goods may vary slightly from that shown on the website due to the limitations of browser software and monitors, limitations of photographic technology and lighting conditions.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in an encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.


Company information

Berlei Brand is owned by Courtaulds Brands Limited, which is a company incorporated in England and Wales and registered under company number 05804221. Courtaulds is registered for VAT under number GB558 8297 79.